Effective Date: March 1, 2025
Introduction
Hyper Vida (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with our digital platforms.
By accessing or using our website https://hypervida.com, booking an appointment, or utilizing our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect various types of personal and non-personal information, including but not limited to:
a. Information You Provide to Us:
- Name, email address, phone number, and mailing address.
- Billing and payment details (processed securely via third-party payment processors).
- Health-related information if provided for wellness services (subject to applicable laws).
- Preferences, feedback, and communications with us.
b. Information We Collect Automatically:
When you visit our website, we may automatically collect certain information, including:
- IP address, browser type, and operating system.
- Website usage data, including pages visited, session duration, and referral sources.
- Cookies and tracking technologies (see Cookies & Tracking section below).
c. Information from Third-Party Services:
We integrate with third-party platforms such as Google Analytics 4, MINDBODY, and Microsoft Clarity to analyze website traffic, improve user experience, and enhance service offerings. These platforms may collect:
- User interaction with our website.
- Demographic and interest-based analytics.
- Heatmaps, session recordings, and behavioral insights.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, improve, and personalize our services.
- To process bookings, payments, and customer support inquiries.
- To enhance user experience through data analysis and website improvements.
- To send promotional emails, newsletters, or special offers (with opt-out options).
- To comply with legal obligations and prevent fraudulent activities.
3. Data Sharing & Third-Party Services
We do not sell, rent, or trade your personal data. However, we may share your information in the following instances:
- Service Providers: We work with trusted third parties, including MINDBODY for booking and appointment management, Google Analytics 4 for traffic analysis, and Microsoft Clarity for website optimization.
- Legal Compliance: If required by law, we may disclose information to authorities, regulatory bodies, or law enforcement.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transition.
4. Cookies & Tracking Technologies
We use cookies, web beacons, and tracking technologies to enhance your experience. These may include:
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: Used by Google Analytics 4 and Microsoft Clarity to analyze user behavior.
- Marketing Cookies: May be used for remarketing and advertising campaigns.
You can manage cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and be cautious when sharing personal information online.
6. Your Rights & Choices
Depending on your location, you may have rights regarding your personal data, including:
- Accessing, updating, or deleting your information.
- Opting out of marketing communications.
- Restricting data processing or requesting data portability.
To exercise your rights, contact us at [Insert Contact Email].
7. Third-Party Links & External Content
Our website may contain links to third-party websites or embedded content. We are not responsible for their privacy practices, and we encourage you to review their policies.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with a revised effective date. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📍 Hyper Vida
1759 Bay Road, Unit 102, Miami, FL 33139
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